Cancellation Policy / Prices

About prices

Prices are charged per person and vary according to the number of guests and the menu you choose. The cost includes VAT 24%, preparation, cooking, ingredients, service and, of course, the cleaning of the kitchen. Prices will be provided to you upon your booking request.

To add more guests, please inform us accordingly at least 15 days before the event. Please note that if there are fewer guests than the number agreed on the day of the event, no refund will be made, since your chef will have already purchased ingredients and made necessary preparations for the initial number of guests in the reservation.

Children under 12 enjoy 50% discount

Prices do not include the wine pairing and/or any other beverage requested. If you wish to include a wine pairing in your experience, please inform us accordingly during the booking process, so we can send you a full price list of our service.

Travel costs are not included and vary according to the location of the accommodation; said costs are calculated before the confirmation of the reservation and of course after provision of the relevant information to the customer.

 

Cancellation Policy

Our cancellation policy is based on the fact that we are a small business with extremely high demand of our services during the summer season.

A deposit of 30% is required upon booking, while the remaining amount (70%) must be paid upon the arrival of the chef at your residence. If the reservation is made within 30 days of the event then the entire amount must be paid upon booking. You can pay either via a bank deposit, viva wallet or POS at your residence. (POS for the balance outstanding only)

Cancellations made up to 31 days before the event are entitled to a full deposit refund.

Cancellations made within 30 days of the event will not be refunded, due to the high demand for our services during peak season.

If payments are not made by the schedule detailed above, the event will be considered as cancelled and no refund will be given.

All cancellations must be made in writing, via e-mail.

If the chef arrives at your location, but cannot have access for any reason, they will wait for 30 minutes. After this time period the event will be considered as cancelled and no refund of the prepaid amount will be made.

Cases of force majeure, such as death, war or natural disasters that make the trip impossible, or serious illnesses, certified in writing by a doctor, are excluded.

 

About reservations

Your booking will be confirmed only after the deposit is received; until then, it will be considered as pending.

A reservation may be considered as either definitely confirmed or as cancelled only after reception of our reply e-mail.

In the event that the chef is obliged to cancel a reservation due to serious health reasons or force majeure, then the entire prepaid amount will be refunded.

For reservations of more than 12 guests, please contact us to discuss the kitchen facilities at your residence.

Please inform us of any food allergies in writing, via e-mail.

People with different dietary preferences or intolerances cannot be catered for. There are specially trained chefs for such occasions and we would suggest you contact one of them.

The chef has all the necessary health certificates.

For more than one meal and/or on a weekly basis, please contact us to discuss your needs.

CookForDuke is based on Kefalonia and covers all the areas of the island. 

 

About Cooking Classes

A deposit of 30% is required upon booking, while the remaining amount can be settled on the day of the course, via POS, or any of the above methods.

Cooking classes are held exclusively at your residence for a minimum of 6 and a maximum of 10 participants.

A full price list will be provided upon your booking request.

In case you wish to cancel a class:

Cancellations made up to 16 days before the course are entitled to a full deposit refund. Cancellations made within 15 days of the course will not be refunded.

Cases of force majeure, such as death, war, natural disasters that will make the trip impossible or serious illnesses, certified in writing by a doctor, are excluded.

Please note that refunds may take 3 to 5 business days after the cancellation date to process.

For any further question, please contact us by email: info@cookforduke.com